Maaori Health Services

Our service includes the Whaanau Support & Hauora Whaanau Teams.

Whaanau Support Team

Are a team of Whaanau Support Workers who provide inpatient support to Maaori patients (and their whaanau) who have been admitted into Middlemore Hospital.

Their priorities are to:

• Facilitate access for whaanau into our Emergency Accommodation and provide ongoing monitoring and support during their stay.
• Work as an integral part of the multi-disciplinary team to provide culturally appropriate support to Maaori patients and their whaanau.
• Ensure that Maaori patients and their whaanau are fully informed of and understand the process of care that will occur during their inpatient stay at Middlemore Hospital.
• Ensure that Maaori patients and their whaanau are aware of and have access to resources within the various wards and the wider hospital services.
• Uphold cultural safety and best practice by advising and guiding staff on culturally appropriate interventions with patients and their whaanau.
• Work with the multi-disciplinary team to ensure that Maaori patients discharged from hospital have an appropriate discharge plan in place.